DEQUA SOLUTION POINT (OPC) PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store or interact with us.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Contact number
  • Email address
  • Billing and shipping address
  • Payment details (processed through secure payment methods)

Non-Personal Information

  • General inquiry details
  • Purchase history
  • Communication records

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Communicate regarding orders and inquiries
  • Provide customer support
  • Improve our products and services
  • Send updates or promotional offers (if applicable)

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed through secure and trusted payment methods. We do not store sensitive financial information such as complete debit/credit card details.

4. Sharing of Information

We may share your information only in the following cases:

  • With courier or delivery partners for order fulfillment
  • When required by law or government authorities
  • To protect our legal rights

5. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, while we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Cookies (If Applicable for Website)

If we operate a website, cookies may be used to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of incorrect information
  • Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

8. Retention of Information

We retain customer information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting or notification.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

DEQUA SOLUTION POINT (OPC) PRIVATE LIMITED
Shop No. 104, Bhagat Plaza
Main Road Pandri, Raipur
Chhattisgarh – 492004

📧 Email: dequasolutionpointraipur@gmail.com